Operational Assistant - Restaurant & Hospitality

Join PT Pondok Galih Nusantara as an Operational Assistant and play a pivotal role in ensuring seamless daily operations at our vibrant restaurant in Bali. This position is ideal for dynamic individuals passionate about hospitality, team leadership, and delivering exceptional guest experiences. Located in the heart of Canggu, our restaurant is a popular spot for both locals and tourists, offering a unique blend of Indonesian and international cuisine. As an Operational Assistant, you will be at the forefront of maintaining our high standards, managing daily tasks, and supporting the team to ensure every guest leaves with a memorable dining experience.

At PT Pondok Galih Nusantara, we are committed to fostering a culture of excellence and continuous improvement. Our restaurant is known for its warm atmosphere, friendly staff, and commitment to quality. We offer a competitive salary and benefits package, including health insurance, performance bonuses, and opportunities for professional development. Join us and be part of a team that values creativity, innovation, and a strong work ethic.

In this role, you will work closely with our team to manage reservations, handle customer inquiries, and ensure that all operational processes run smoothly. You will be responsible for maintaining cleanliness and organization in the restaurant, managing inventory, and coordinating with suppliers. Your ability to multitask and work under pressure will be crucial in delivering outstanding service to our guests.

📋 Tanggung Jawab Pekerjaan

• Assist in managing daily operations, including reservations, customer inquiries, and event planning.
• Maintain a clean and organized restaurant environment, ensuring compliance with health and safety standards.
• Manage inventory and coordinate with suppliers to ensure adequate stock levels.
• Support the team in delivering exceptional customer service, ensuring a positive dining experience for all guests.
• Assist in training and mentoring new staff members to maintain high service standards.
• Handle cash handling and financial transactions accurately and securely.
• Monitor and report on key performance indicators to ensure operational efficiency.
• Participate in team meetings and contribute to the development of operational procedures.

🎓 Kualifikasi & Syarat

• Minimum 1 year of experience in a similar role within the hospitality industry.
• Strong communication and interpersonal skills, with the ability to work well under pressure.
• Proficiency in using Microsoft Office Suite, including Excel for inventory management.
• Familiarity with POS systems and restaurant management software.
• Knowledge of health and safety regulations in the food service industry.
• Ability to multitask and prioritize tasks effectively.
• Friendly and approachable demeanor, with a passion for providing excellent customer service.
• Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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