Field Trainer - Kendal (Kredivo Group)

Join Kredivo Group as a Field Trainer in Kendal, Jawa Tengah and play a pivotal role in driving sales performance through data-driven training and merchant support. This contract position offers a unique opportunity to work with a leading fintech company, empowering you to make a real impact on merchant growth and customer satisfaction. In this role, you'll conduct comprehensive training sessions, provide hands-on support, and leverage data analytics to optimize performance, all while contributing to the success of our mission to provide financial services to the unbanked.

As a Field Trainer in Kendal, you'll work closely with our merchant partners to ensure they have the tools, knowledge, and support needed to thrive. You'll design and deliver tailored training programs, address merchant queries, and provide ongoing assistance to help them maximize their sales potential. This role is perfect for someone who thrives in a dynamic environment, enjoys working with people, and is passionate about helping others succeed.

📋 Tanggung Jawab Pekerjaan

• Conduct comprehensive training sessions for merchants on product knowledge, sales techniques, and customer service.
• Provide hands-on support to merchants, addressing their queries and ensuring they have the tools and resources needed to succeed.
• Leverage data analytics to identify trends, optimize training programs, and improve merchant performance.
• Collaborate with the sales team to align training initiatives with overall business goals.
• Monitor and evaluate merchant progress, providing regular feedback and support.
• Stay up-to-date with industry trends and best practices to continuously improve training methods and content.
• Build strong relationships with merchants, acting as a trusted advisor and advocate for their success.
• Contribute to the development of training materials, including manuals, guides, and other resources.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum 2 years of experience in sales, training, or a similar role in the fintech or financial services industry.
• Strong communication and interpersonal skills, with the ability to build rapport and inspire others.
• Proficient in using data analytics tools such as Google Analytics, Tableau, or Power BI.
• Familiarity with CRM systems and sales software is a plus.
• Ability to work independently and manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and a proactive approach to addressing merchant needs.
• Ability to travel to merchant locations as needed.

🛠️ Keahlian

Lowongan Terkait